For anyone to be able to work on the vSMSC they would need to have an Admin User account.
To create an admin account for additional users on the Panacea Platform you will need to navigate to System > Access Control > System Users on the navigation menu.
You will then be taken to the Admin Users page where you are able to create, delete and manage all the Admin users on the Panacea Platform.
To add a user you will need to select the New System User from the actions menu on the right side of the page.
You will then be presented with the Add Admin User page that requires the following information:
Once you are happy with the settings you can save the user by clicking on the Submit button. The Admin User will now be active on the system.
You will now be able to search for the user and manage the account via the menu on the right hand side of the account name.